Amazon Alexa DOWN: Echo smart speakers not working after major Amazon outage

Amazon Echo users are having issues with the Alexa smart assistant this morning.

The popular voice-powered service appears to have hit troubles at around 9am with customers still facing problems over an hour later.

According to Down Detector, which tracks online outages, the issues are widespread across the UK.

Alexa allows Echo owners to search the web, find out the latest news, check weather reports, play music and even turn on the lights.

One user confirmed the issues saying: “The Alexa app on my phone is showing ‘Sorry, we’re experiencing system issues’, and it says they’re working on the problem.”

Others have also taken to social media to vent their frustrations with one Alexa fans saying: “Any clues when my life might go back to normal?- Amazon Alexa is down in the UK and Echo gadgets have crashed around the country.”

Another added:#Alexa appears to be down all over the country. Can someone come and turn my lights off. Thanks.”

There’s no official word from Amazon what is causing the issues but they appear to be ongoing.

The news of this outage comes as Amazon has just announced a swathe of new Alexa-powered devices.

The latest Echos were announced at a major event in Seattle last week and include a new Dot, Echo Show and something called the Echo Input.

This budget device brings Alexa to any speakers you have in your house with it costing less than £35.

There was also another new speaker called the Echo Sub which is aimed at making the standard Echo devices sound better.


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